FAQs

About Sina Medical Care

  • What is Direct Primary Care?

    Direct Primary Care, or DPC, represents an Innovative approach to delivering primary care that has already assisted a quarter of a million people in improving their health and reducing healthcare expenses. Patients at DPC practices frequently receive continuous primary care from their doctors without any copays. They enjoy the convenience of online scheduling options, benefit from near-wholesale prices on medications and blood tests, and even have access to their doctor's personal cell phone number, creating a sense of having a doctor within the family.


    Now, you may be wondering how this is made possible. The answer is simple: direct primary care practices eliminate intermediaries like insurance companies, allowing them to provide excellent care at fair prices. Unlike traditional third-party practices that primarily serve the interests of insurance companies, direct primary care is accessible to everyone. Most DPC memberships cost less than your monthly cell phone or cable bill, ensuring outstanding care whenever you require it.


    If you're tired of high copays, excessively long wait times, and rushed 8-minute doctor visits, you can join the 250,000 other Americans who have already experienced the benefits of direct primary care. Simply search on the DPC Mapper to find a practice near you.


  • How will this save me money?

    You won't have to pay a copay for office visits or routine physicals. Also, you'll be able to avoid many visits altogether by sending your questions directly to us via email and text - something you won't get from a traditional practice. We've negotiated amazing deals for prescription medications, blood tests, X-rays, and MRI/CT scans on your behalf. If we had contracts with insurance companies, we would be legally obligated to charge higher prices. 


    More importantly, since you are getting all this amazing care from us, you can cut way back on your insurance premiums. Most DPC patients find a high deductible, low premium insurance plan so they're covered in the case of a major health issue. But leave the rest of your healthcare to us.

  • Can I contact my physician after hours?

    Of course! Physician access is one of the greatest benefits of the direct primary care model. Because illness and injury do not respect regular office hours, you may call, text, or email your physician whenever you need to. 

  • What if I need medical attention while I’m away from home?

    Of course – this sort of care is "baked in" to the DPC model. Because you'll have your doctor's email and phone number, you can reach out to us whenever you need, wherever you are. Many illnesses can be diagnosed and treated with a simple conversation. We’ll also locate the nearest pharmacy and order the medications most appropriate for your circumstances. 

  • Are my medical records ever shared with government agencies, insurance carriers, or pharmaceutical companies?

    We maintain high standards of patient privacy. We will never provide your health information to any third party unless you specifically ask that we do so. 

  • Do you accept insurance?

    I prefer to say that I don’t bill insurance. This means that I don’t take your commercial or Medicaid insurance card information and submit a bill to your insurance in order for the clinic to get paid for our services. This is what clinics in the traditional fee-for-service system do.

  • As a patient, will I still need health insurance?

    I still want you to use your insurance for surgeries, ER visits ( which we try our best to prevent), labor and delivery, etc. However with a direct primary care membership, you can receive all your primary care needs for a reasonable price, with no insurance company interference. This allows us to deliver the primary care experience you deserve. 

  • What happens if I need to go to the hospital or see a specialist?

    For starters, having such unprecedented direct access to your doctor will prevent hospitalizations and specialty referrals in many cases. However when those types of care are required, we will certainly continue to work with your hospitalist during your hospital stay as well as work closely with any specialist. Depending on the level of care and the sorts of expertise required, we may rely on those specialized caregivers to manage that part of your treatment. 

  • When do I pay my fees for non-covered labs and procedures?

    Charges will be added and applied to your preferred method of payment. 

  • What if I decide to cancel?

    We expect to have an open, honest, respectful relationship with you. If you have voiced a complaint that we cannot satisfy together, we will gladly allow you to terminate your membership. 


     

  • I don't have insurance - can I still join?

    Yes, we take care of any patient regardless of your insurance situation. Since we work completely outside of the insurance system, none of the billing is eligible for insurance reimbursement. However, we recommend that everyone has insurance coverage, which is still important in the event of a major health issue. 

  • Is the membership fee eligible for HSA or FSA reimbursement?

    You may want to check with your human resources department regarding the use of Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs) as possible payment options for your membership. If you are unable to use these funds to pay for the membership fee directly, there is a good chance that you can still use your HSA/FSA as reimbursement for certain services provided through our office. 

  • Want to know more about Direct Primary Care?

  • Do you see Medicare Patients

    At this time, Dr. Ali is unable to accept any Medicare patients for DPC membership. This is due to governmental regulations that do not allow a doctor to privately contract with Medicare patients while he/she is still “participating” in, or opted into Medicare.


    In the near future, Dr. Ali plans to “opt-out” of Medicare, which would allow her to bill Medicare patients a monthly DPC membership fee without the risk of violating federal laws.


    If you are a Medicare patient and are interested in joining Sina Medical Care - DPC in the near future, please look out for a wait list that Dr. Ali will share more information about soon.

  • Does Dr.Ali Prescribe controlled Substance

    Dr.Ali does not prescribe controlled substances for long-term use. You will need to see another physician, preferably a specialist in pain medicine or psychiatry, to receive controlled substances. We do not carry pain medications or controlled substances in our clinic. 

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